William James Hall Computer Services

Password Changes & Resets

WJH UNIX/ E-Mail Passwords

If you wish to change your password, or have forgotten it and need to reset it, please visit the WJH Helpdesk during normal hours of operation. All users MUST present a valid photo ID (Harvard ID Preferred) before we can process your request.

Active Directory (WJH-AD) Passwords

You can change your password yourself by logging onto any computer and pressing CTRL+ALT+DEL. A box will pop up with an option to change your password. If you have forgotten your password and need to reset it, please visit the WJH Helpdesk during normal hours of operation. All Users MUST present a valid photo ID (Harvard ID Preferred) before we can process your request.