William James Hall Computer Services
Helpdesk Information
Located on the 13th floor, the WJH Computer Services Helpdesk is here to serve your needs.
You can reach the Helpdesk by calling (617)495-3811, emailing us at
help@wjh.harvard.edu, or simply stopping by. The WJH Helpdesk is open Monday through Friday as follows:
Helpdesk Hours
(Sept - May)
| Monday: |
9AM - 6PM |
| Tuesday |
10AM - 6PM |
| Wednesday |
10AM - 6PM |
| Thursday |
10AM - 6PM |
| Friday |
9AM - 1PM |
If the Helpdesk is closed, or nobody is currently available, you should contact the FASCS Helpdesk at
(617) 496-2727 for immediate service. You can also email the Helpdesk you query at help@wjh.harvard.edu.
What the Helpdesk has to offer
The helpdesk will be more than happy to assist you in the following:
- New User Setup
- Computer Registration
- Password Changes
- E-Mail Setup & Help
- General Computer Help