William James Hall Computer Services
As of Monday, May 22, 2006 any incoming mail to WJH will be scanned for likely spam content.
Any messages flagged by the gateway as spam will still be delivered to your inbox, but will
begin with the subject line ***SPAM***.
In order to help manage messaged flagged with the ***SPAM*** subject you will need to
set-up mail filters. Below you will find step-by-step documentation on how to filter messages
marked as ***SPAM*** out of your inbox for several popular mail clients.
This system is still in a learning phase so you may still see messages which you regard as
spam, but the gateway has not flagged as such. In addition, there maybe some instances
when a message is flagged as ***SPAM***, but is actually a legitimate message. In either
case we are encouraging WJH account holders to forward these messages to
email@example.com. By doing so, WJH Computer Services can review the headers to determine whether or not the message was properly filtered and make, if any, the necessary adjustments to the filtering program. However, before forwarding any messages please make sure you are
forwarding with full headers. The headers are needed in order for WJH Computer Services
and the spam marking program on the gateway to determine what is and is not to be
Below lists how to forward a message with full headers from the various E-Mail clients:
Eudora: click on the "blah blah blah" button and then forward the message
Thunderbird: go to the "View" menu, select "Headers", select "All" and then forward the message
Pine: click the letter "b" to bounce the message
Outlook: please contact WJH Computer Services for assistance