Modem Connections

If your computer is connected to the WJH Network then we recommend that you use a network connection rather than using a modem from within the building. If you would like to access e-mail and other network applications (such as Netscape) from off-campus you can do so by using a modem to connect to the FAS PPP modem pool. The new number is 617-949-0000

Modem Settings

If you only want to access e-mail and your unix (wjh) account, you can use a modem and communication software (e.g., ZTerm or HyperTerminal). You should become familiar with the documentation that comes with your modem and communication software. Follow the instructions for installing the modem and software. Within the software package you will be able to choose the proper settings for use with our modem pool. Make sure your software settings are:

• Flow control = XON/XOFF (If your modem has an option for hardware flow control, we recommend using it. Hardware flow control is a superior means of transferring data.)
• Data bits = 8
• Parity = none
• Stop bit = 1

The FAS modem pool supports MNP2-4 and v42 error correction protocols and MNP5 and v42bis data compression protocols. Error correction should be used if available on your modem. With error correction enabled there is less opportunity for the appearance of garbage characters when exchanging data.

Helpful Modem Hints

If you're using Windows 3.1, the FAS Dial-In Installer 4.1 for Win3.1, a Zoom Dual 56Kflex modem, and an 8250 uart, you have to specify an init string of "AT&F" in order to make a connection to the FAS modem pool that does not have significant com port I/O errors. Leave the connection speed as 38,400 baud and all other preferences as the default.

Modem Connection

Once your modem establishes the connection,

• Press [RETURN] until you are prompted for your fas username and password.
• Enter your fas username and password.
• At the fas.nas> prompt, type telnet wjh.
• Enter your wjh username and password.

When you log out of your Unix account, you will return to the nas.fas prompt.

• Type logout again or have your modem software hang up until you are disconnected.

Note: The modem pools operated by FAS Computer Services only access systems within the Science Center, William James Hall, and other sites within FAS. If you wish to connect from your home to a computer at another university, first connect to your WJH Unix account, then use Telnet to connect to the remote site.

Troubleshooting

• CALL WAITING

  If you are getting bursts of errors and you subscribe to call-waiting, you may need to disable call-waiting. To disable call-waiting for a particular call, dial *70 before dialing the number. (Check with your phone company as the exact prefix to dial may vary.) You may be able to do this within the modem software settings. Refer to the documentation that came with your modem for more information.

• OLDER MODEMS

  Some older modems have been known to have difficulty communicating with the new high-end modems in the modem pool. If you have an older modem and experience problems, please request assistance at the Help Desk.